SAN DIEGO · CONTRACTORS

You're on the job.
We answer the phone.

AI voice receptionists built for how your trade business actually runs. Booked directly into your CRM. Routed to the right tech. Tuned weekly by a San Diego founder.

01 / THE PROBLEM

Every missed call is a job you handed to your competitor.

When the AC dies in August, homeowners call three or four contractors in a row. The data says 78% of them hire whoever picks up first.

After 5 p.m., on weekends, during a service call — your phone goes to voicemail. Your competitor's phone gets answered. The job is gone before you've heard the message.

78% of customers hire the first contractor who answers
$45K–120K average annual revenue lost to missed calls, per small contractor
2 a.m. when the AC dies — and when your voicemail stands between you and a $4,000 job

02 / WHAT WE BUILD

Not a chatbot. Not a call center. A receptionist who never sleeps.

24/7 Live Answering

Picks up on the first ring, any hour, any day. Handles overflow when your team is already on a call.

Emergency Triage

Identifies a no-AC-in-August emergency vs. a routine quote request. Routes urgents to your phone immediately.

Real-Time Booking

Captures job details, qualifies the lead, and books the appointment directly into your scheduling software in real time.

SMS Confirmation & Intake

Texts the customer instantly with confirmation, your address, and a short intake form so your tech arrives prepared.

Built Into Your Stack

Custom integrations with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and more. Not a generic answering app — a receptionist wired into how your business actually runs.

03 / INTEGRATIONS

Wired into the tools you already use.

If it has an API, we'll build to it. Here's what we connect to most often.

  • ServiceTitan
  • Housecall Pro
  • Jobber
  • FieldEdge
  • Google Calendar
  • QuickBooks
  • HubSpot
  • Make / n8n
  • Twilio
  • Retell

Don't see your system? Tell us on the call — we build custom integrations as part of every project.

04 / HEAR IT IN ACTION

Three real scenarios. Listen for yourself.

Each clip is a recording of our founder calling a working demo agent. No edits.

SCENARIO 01 — EMERGENCY DISPATCH

AC died at 11 pm in July

HVAC. Agent identifies the emergency, captures address and contact, dispatches to the on-call tech, and texts a confirmation.

0:00 / 0:00

SCENARIO 02 — NEW CUSTOMER QUOTE

Pipe leak under the sink

Plumbing. Agent qualifies, checks service area, books a same-day or next-day window, and sends an intake form.

0:00 / 0:00

SCENARIO 03 — RESCHEDULE + UPSELL

Moving a Thursday appointment

Electrical. Agent looks up the appointment, offers next-available slots, confirms via SMS, and mentions a panel inspection special.

0:00 / 0:00

05 / TRY IT LIVE

Configure a live agent. Have it call you in 30 seconds.

Pick your trade. Pick the call you want to test. We'll have a personalized agent ring your phone in under a minute — answering AS your business.

01 / YOUR TRADE

Your agent will answer as your business and walk you through what it can do.

06 / WHO WE WORK WITH

Built for trades. Tuned for San Diego.

We focus on home service contractors — HVAC, plumbing, and electrical — across San Diego. The agent knows your service area, your trades vocabulary, and the difference between "no heat" and "thermostat acting weird."

HVAC

Plumbing

Electrical

07 / HOW IT WORKS

From signed contract to first live call: 14 days.

01

Discovery call

Days 1–2

30-minute kickoff. We map your current call flow, common scenarios, service area, scheduling rules, existing software, and emergency criteria.

02

Build & integrate

Days 3–12

We build the agent against your specific scenarios, integrate it with your scheduling/CRM stack, and stress-test it against edge cases. You test it. We iterate. Nothing goes live until you sign off.

03

Go live + tune

Days 13–14, then ongoing

We connect the agent to your existing business line (you keep your number — see FAQ). We monitor the first week of calls and fine-tune. We continue listening weekly and improving the agent for as long as you're a client.

08 / ABOUT

Local founder. Direct line. No middlemen.

I'm Jacob Oliker — I built and ran a commercial contracting business in San Diego that did over $200K with 50+ clients, and I've spent the last year building AI voice agents.

Coastal Voice combines both: I know what it's like to miss a call and lose a job, and I know how to build the agent that prevents it. I'm based in San Diego. If you want to grab coffee instead of a Zoom, that works too.

— Jacob

09 / CASE STUDY

One contractor. 100+ calls a week. Zero missed.

Before this section gets a logo and a name — it won't. The contracting company we built this for asked to stay anonymous, and we get why: the moment we name them, their line fills up with people calling to test the receptionist instead of booking work.

Here's what we can share. We built an AI receptionist for a commercial contracting business handling over 100 calls a week. It hasn't missed one. It schedules recurring clients straight into new jobs, and it's taken roughly 15 hours of admin off the owner's plate every week — plus the cost of a full-time front-desk hire it replaced.

That's the whole pitch: never hand a job to whoever picked up first, and stop paying someone to do what an agent does around the clock.

10 / FAQ

Questions you're probably asking.

No. Your customers keep calling the same number they always have. We forward your existing line to the agent behind the scenes — you choose when (always, after-hours only, overflow only, etc.). Setup takes one call to your phone carrier, and we walk you through it. Nothing about your public-facing presence changes.

We don't post pricing publicly because every build is sized differently — call volume, integrations, and complexity vary. On a 20-minute call we'll quote you exactly. Most builds run a one-time setup fee plus a monthly retainer, with two main tiers depending on your size and stack.

30-day money-back guarantee. If the agent doesn't meet the spec we agreed on, you get a full refund — including the setup fee.

Yes. We integrate natively with ServiceTitan, Housecall Pro, Jobber, FieldEdge, Google Calendar, and more. If you use something custom or less common, we'll build to its API as part of the project. Integration depth is the core of what we do — most other AI receptionists just send you an email when a booking happens. We build the agent directly into your stack.

You keep it. We connect the agent to your existing line — your customers call the same number they always have.

The agent transfers to you or your team. You set the rules: emergencies always transfer, anything over a certain job size transfers, anything outside its training transfers. You're in control.

Those are self-serve products you configure yourself. We're done-for-you, with custom integrations against your specific stack and ongoing weekly tuning. Self-serve products handle the 80% case. We handle the 100% case — including the weird edge cases that come up in your specific business. You don't touch a configuration screen.

Stop losing jobs to your voicemail.

Book a 20-minute call. We'll show you exactly what your agent would sound like.

Book a call with Jacob

Or email Jacob directly: jacob@coastalvoice.co